Verified traveler
30 Januari 2024
During our recent stay at the Grand Hotel Lapland, we encountered a mixed bag of experiences. On a positive note, our room was spacious. However, this potential was somewhat undermined by the use of dated furniture, which gave the space an air of being underutilized or forgotten in time. Moreover, the room was noticeably dusty, and the remote control appeared as though it hadn't been cleaned in quite some time.
The culinary aspect of our stay: the breakfast, was disappointingly subpar. The quality of the food fell short of expectations, with the bacon being notably limp and unappealing, and the bread felt stale. For a hotel of this stature, the breakfast experience was a letdown and certainly an area in need of immediate improvement.
The hotel itself seems to be grappling with an identity crisis. It boasts a diverse range of facilities including a bowling hall, conference hall, swimming pool, rooftop bar, and a steakhouse restaurant. This eclectic mix, though potentially attractive on paper, felt disjointed in practice. It left us questioning the hotel's core identity and target audience.
While we understand that such variety might appeal to tourists seeking an all-inclusive experience, for us, it contributed to a sense of inconsistency and lack of focus in the hotel's overall ambiance and service. The hotel's attempt to cater to a broad range of interests and needs seems more confusing than inviting.
Terjemah